Info-Request - What Is Info-Request

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Info-Request, at it simplest, is a service that ships literature or other fulfilment items to your customers when they order them from your web site. What makes Info-Request special is the level of service we offer. We provide the user interface complete with error checking, custom fields and case fixing. We provide 24/7 access to your customer data and complete control over the look and feel of the user interface, allowing you to make our data collection page or panel appear to be an integral part of your site.

An Info-Request account is made up of a number of services. We provide a custom panel that can be inserted into a new or existing framed page. Then we provide a web page that you can link to from your site (should you not wish to use a frame). We then allocate pallet storage for your materials at our warehouse, staff to pick and pack your sales literature or promotional items and we provide a secure online database with editing and download facilities to hold customer enquiries.

When a customer comes to your site and selects an option to request a brochure, catalogue or other items they are directed to the supplied page or panel. You control how this panel looks and feels. You supply the text for the header and footer on the page, the graphics, even the questions to ask the user and the acceptable answers. When the user has entered your required fields they press the 'Submit' button and the enquiry is written to a secure online order database. Some Info-Request packages include the option to then send a confirmation email to the customer, your staff or both. At 1pm each business day the staff at SOLO Mailing Services Ltd. pick and pack all orders received and they are despatched that day.

To set up an Info-Request account call SOLO Mailing Services on 0118 941-0101

To set up an Info-Request account call SOLO Mailing Services on 0118 941-0101

Billing for Info-Request is very simple. There is a setup fee to open your account. There is a monthly fee which includes storage for your materials, picking and packing the first 100 items and administration and backup of your customer database. Postage is billed at cost plus 3% if we bill you or at cost if we ship on your Royal Mail account. If you require more storage for materials, or if you receive more than 100 enquiries in a month, these incur additional fees, so you only pay for what you need. See our Features and Pricing chart for full details on costs and services.

To set up an Info-Request account call SOLO Mailing Services on 0118 941-0101 and tell us a little about your fulfilment needs. We’ll set up an online account and enter the basic page information for you. Your data collection page will be up and running in minutes and you can join the growing number of UK businesses who know their online fulfilment is taken care of twenty four hours a day, seven days a week.